How do I schedule a procedure/surgery at Green Mountain Surgery Center?
If you wish to have a procedure/surgery performed at Green Mountain Surgery Center, please contact the physician's office to schedule an appointment. Please reference our "Physicians" page for each physician profile and contact information.
How do I access the Patient Portal to fill out my pre-procedure questionnaire?
You will receive a unique link from Green Mountain Surgery Center in the weeks prior to your procedure, either by email if it has been provided or by text message. The questionnaire usually takes approximately 10 minutes to complete and can be filled out on the phone or on the computer. You will continue to get reminders to fill out your information until it has been completed.
How long will my same day procedure take?
Depending on the procedure and the recovery period, there is no definite answer to this question. We will be able to give you a better idea after a consultation with one of our physicians. Generally for patients having surgery, you can expect to be in the recovery center for 1 hour following your procedure. For patients having GI procedures, you can expect 1 -2 hours total time from arrival at the surgery center to your departure. Your driver should remain at the facility. Please check with your physician about the specifics of your procedure.
Will I be able to speak to an anesthesiologist before my procedure?
If your procedure requires anesthesia, your anesthesiologist will go over the anesthesia procedure with you in pre-op. Together you will speak about any health issues or any prior experiences that may impact your procedure.
What can I expect when waiting at the Surgery Center?
Temperature: The waiting room is kept cool at 69-70°F, so you may want to bring a light sweater or jacket. Amenities: We have a water fountain available for your convenience. Please note that we don't provide snacks or coffee in the waiting room to respect patients who are fasting before their procedures. Outdoor Space: If the weather is nice, feel free to enjoy our outdoor patio. Waiting for Specific Procedures: Waiting at the surgery center is only required for pediatric dental and other dental patients. All others have the option to leave and will be notified when their patient is ready for pickup via text message and a call from the nurse.
What if I don’t have insurance?
We offer a self-pay option for patients with no insurance. The self-pay charge for services is equal to the lowest amount the surgery center gets reimbursed by commercial payers for the same procedure. Payment is required at time of service unless other arrangements have been made in advance. Please call our business office to learn more 802-488-5350.
Will my doctor’s fees be part of the Surgery Center’s bill?
Please see our special BILLING page.
I have more questions about billing, whom should I call?
For any questions about co-pays, deductibles and out of pocket expenses, or other billing inquiries, please call our business office 802-488-5350 or check out our BILLING page.
Where can I find colonoscopy prep instructions?
Vermont Gastroenterology will send your prep instructions after they schedule your procedure. For a copy of the prep instructions, please visit www.vtgastro.com or call their office at 802-864-7483.
What if I can’t get my jewelry off?
For your safety, it is recommended that all jewelry, including piercings, be removed prior to anesthesia and surgery (please leave them at home). If you are unable to get the jewelry off, sometimes a jeweler can help.
What do I need to bring with me on the day of surgery?
Please bring your insurance information and an ID. Also, wear comfortable clothes that are easy to put on and take off. Please leave all valuables and jewelry at home. Bring any paperwork for the day of surgery that was given to you by your surgeon’s office.
Will my family be able to be with me before, during or after the procedure?
Family members will be informed via text message of their family members whereabouts as the patient moves through pre-operative, procedures and post operative. One support person may join patients, at the discretion of the nurse, up until the time of their procedure. At that time, we ask that family members remain in the waiting room until the procedure is complete. Parents will be asked to remain at the center for the entire time of any pediatric procedures so that they may be present as the child awakens. Your child’s comfort, by you the parent is an important part of recovery.
What happens behind the scenes of my procedure?
There are many people behind the scenes that perform to an exemplary level allowing your time at our center to be special. There are instrument technicians processing equipment, OR technicians pulling, preparing, and assisting in your case and office staff that collect information. Prior to your procedure, your insurance benefits are verified by office staff. Your charts are reviewed by nurses and anesthesia and your case is prepared by OR technicians. The entire team at Green Mountain Surgery Center works toward the same goal: we want to exceed your expectations.
What should I do if I need to cancel my surgery?
Call your surgeon’s office.